Useful Dynamics 365 Downloads and Resources

Useful Dynamics 365 Resources

As of the December 2016 update for Dynamics 365 online and on-premise, CRM functionality is now included as a part of the Dynamics 365 suite of business applications. I have provided the following microsoft references to help you easily find your answers from the official resources for learning how to use Product Features, Administration, Licencing, Billing, Downloads, Whitepapers and Developer Resources etc.

 

Dynamics 365 Roadmap

The Dynamics 365 Roadmap helps provides an indication of what to expect in the future Dynamics 365 releases. This very useful when planning your CRM and digital transformation project, use this roadmap to find out what is being made generally available and what is in development. All dates and features that are in development are preliminary and are subject to change without notice.

https://roadmap.dynamics.com/

 

Product Feedback, Ideas & Suggestions

You can help improve Microsoft Dynamics 365 by providing suggestions and feedback. Fellow Users can vote for your suggestion and if it’s popular you could potentially see you request in a future dynamics 365 release;

https://crmideas.dynamics.com/ideas/

 

Comparison on Dynamics 365 Online Vs On premise

https://www.microsoft.com/en-us/Dynamics/crm-customer-center/dynamics-365-online-vs-on-premises-features-faq.aspx

 

Subscriptions & Trials

You can use the following link to setup your Dynamics 365 trial  https://go.microsoft.com/fwlink/?linkid=789063

 

Software Requirements

 

Microsoft Dynamics 365 online requirements

https://technet.microsoft.com/en-us/library/jj191621.aspx

 

Web application requirements for Microsoft Dynamics 365

https://technet.microsoft.com/en-us/library/hh699710.aspx

 

Microsoft Dynamics 365 system requirements

https://technet.microsoft.com/en-us/library/hh699831.aspx

 

Microsoft Dynamics 365 for Outlook software requirements

https://technet.microsoft.com/en-us/library/hh699818.aspx

Dynamics 365 User Guides

 

Dynamics 365 Administration

https://www.microsoft.com/en-us/dynamics/crm-setup-and-administration

Sales

https://www.microsoft.com/en-us/dynamics/crm-customer-center/dynamics-365-for-sales-user-s-guide.aspx

Customer Service

https://www.microsoft.com/en-us/dynamics/crm-customer-center/dynamics-365-for-customer-service-user-s-guide.aspx

Field Service

https://www.microsoft.com/en-US/dynamics/crm-customer-center/dynamics-365-for-field-service-user-s-guide.aspx

Project Service Automation

https://www.microsoft.com/en-us/dynamics/crm-customer-center/dynamics-365-for-project-service-automation-user-s-guide.aspx

Portals

https://www.microsoft.com/en-us/dynamics/crm-setup-and-administration/administrator-s-guide-to-portal-capabilities-for-microsoft-dynamics-365.aspx

 

Marketing

https://www.microsoft.com/en-us/Dynamics/marketing-customer-center/dynamics-marketing-for-dynamics-365-users.aspx

https://www.microsoft.com/en-us/Dynamics/marketing-customer-center/get-started-with-microsoft-dynamics-marketing.aspx

 

Social Engagement

https://www.microsoft.com/en-us/dynamics/social-engagement-help-and-training/videos-ebooks.aspx

 

Gamification

https://www.microsoft.com/en-US/Dynamics/gamification/increase-employee-productivity-with-microsoft-dynamics-365-gamification.aspx

 

Installation & Downloads

 

December 2016 Service Pack for Dynamics 365 (On-Premises)

The first release of the December 2016 Service Pack for Dynamics 365 (on-premises). This is a tested, cumulative set of updates for Microsoft Dynamics 365. It includes performance enhancements that are packaged together for easy deployment and Dynamic CRM 2016 installation is a prerequisite.

http://www.microsoft.com/en-us/download/details.aspx?id=54515

 

Dynamics 365 SDK (Software Development Kit)

Contains the complete SDK for Microsoft Dynamics 365, Microsoft Dynamics CRM Online, Microsoft Dynamics CRM 2016 (on-premises), and the User Interface Integration (UII) SDK.

https://www.microsoft.com/en-gb/download/details.aspx?id=50032

 

Nuget for Dynamics 365

This package contains tools for the December 2016 update for Dynamics 365 (online and on-premises). These tools may be used for application and solution development. The Microsoft .NET Framework 4.5.2 must be installed on the computer where these tools are to execute.

https://www.nuget.org/packages/Microsoft.CrmSdk.CoreTools/

 

Unified Service Desk

Download the client application and sample packages for Unified Service Desk.

https://www.microsoft.com/en-us/download/details.aspx?id=50355

 

Dynamics 365 Developer toolkit

Speed up development of Dynamics 365 with Visual Studio 2013 and 2015 Developer Tookit

 http://www.crmconsultants.co.uk/microsoft-dynamics-365-crm-developer-toolkit-now-available-to-download/

 

Dynamics 365 Development Resources

 

Best practices for developing with Microsoft Dynamics 365

https://msdn.microsoft.com/en-gb/library/gg509027.aspx

 

Dynamics 365 Developer Centre including code samples

https://msdn.microsoft.com/en-us/dynamics365/crmdevelopercenter.aspx

 

Tutorials and resources for learning about development for Microsoft Dynamics 365

https://msdn.microsoft.com/en-us/library/gg328027.aspx

 

Extending Dynamics 365 on the Client

https://msdn.microsoft.com/en-us/library/gg309637.aspx

 

Extending the Dynamics 365 on the Server

https://msdn.microsoft.com/en-us/library/gg334357.aspx

 

The programming models for Microsoft Dynamics 365

https://msdn.microsoft.com/en-us/library/gg327971.aspx

Dynamics 365 White Papers

 

Microsoft Dynamics 365 Implementation Guide for on-premises and online

https://www.microsoft.com/en-us/download/details.aspx?id=50039

 

Dynamics 365 / CRM Online White Papers

https://technet.microsoft.com/en-US/library/mt703178.aspx

 

Integration Guide for Dynamics 365 and Office 365

https://technet.microsoft.com/en-us/library/mt703179.aspx

 

Setup Guide: Server Side synchronisation for Dynamics 365 Online

https://technet.microsoft.com/en-us/library/mt703180.aspx

 

Performance Benchmark for Dynamics CRM Online 2016 Update 1

https://technet.microsoft.com/en-us/library/mt791782.aspx

 

 

Dynamics 365 CRM On Premise White Papers

https://technet.microsoft.com/library/dn688623.aspx

 

Server Side Synchronisation

http://download.microsoft.com/download/7/1/D/71D44C6E-CB78-4573-BDFF-77A6E137BA5C/serversidesyncwithDynamicsCRM.pdf

 

Scalable Security Modelling

http://download.microsoft.com/download/D/6/6/D66E61BA-3D18-49E8-B042-8434E64FAFCA/Scalable%20Security%20Modeling%20with%20Microsoft%20Dynamics%20CRM%202015.pdf

 

Microsoft System Center Management

https://www.microsoft.com/download/details.aspx?id=50379

 

Performance Benchmark on Azure Iaas

http://download.microsoft.com/download/D/6/6/D66E61BA-3D18-49E8-B042-8434E64FAFCA/Microsoft%20Dynamics%20CRM%202016%20SP1%20Performance%20Benchmark%20on%20Azure%20IaaS.pdf

 

Security & Compliance

 

Trust Centre: Security, Privacy and Compliance Information for Office 365 and Dynamics 365

https://www.microsoft.com/online/legal/v2/?docid=23

https://www.microsoft.com/en-us/trustcenter/Privacy/GDPR

 

 Support & SLAs

 

Customer can review the current SLA for the Service by visiting;

https://port.crm.dynamics.com/portal/static/1033/sla.htm

 

Dynamics 365 Licensing Resources

 

Microsoft Dynamics 365, Enterprise edition Licensing Guide

http://download.microsoft.com/documents/en-us/dynamics/pricing/Dynamics_365_Enterprise_Licencing_Guide.pdf

 

Microsoft Dynamics 365, Business edition Licensing Guide

http://download.microsoft.com/documents/en-us/dynamics/pricing/Dynamics_365_Business_Licencing_Guide.pdf

 

Dynamics 365 Billing

https://www.microsoft.com/en-us/dynamics/crm-customer-center/billing-faqs-for-dynamics-365-online.aspx

 



mm
Author: Raz Dynamics
Razwan has been specializing in implementing Microsoft Dynamics CRM solutions for over 10 years and Awarded Microsoft MVP, Community Contributor, and Moderator awards. Responsible for delivering Dynamics 365 User Groups & CRM Saturday Conferences. Currently focused on authoring publications whilst helping organisations overcome CRM challenges and contributing to open source projects.