Microsoft CRM Consultants
Microsoft CRM Consultants are specialists in providing the business solutions required for your customer relationship management and marketing needs. Our solutions are tailored for organisations seeking to improve the efficiency of their daily customer Sales, Service and Management tasks in order to achieve tangible business driven results. CRM Consultants was formed by Microsoft Developers and Business Solutions experts to provide a cost effective service to British industries during the economic recession. We recognised that British businesses could no longer afford to pay consultancy overheads and stringencies which was preventing most business from acquiring an effective solution required to run their business effectively. It was in the interest of British industries and ourselves to make business solutions available and accessible for small and mid-sized business. We also wanted to ensure Tax payers money was not being wasted on government sponsored projects where consultancies took advantage of budget spending. We strongly believe in the long term rewards of conducting business ethically and in the best interest of the community. At CRM Consultants we are not content with just providing technology, but rather we have a vested interest in developing solutions for our partners to achieve their business goals that guarantee a return on investment. We pride ourselves on providing the highest level of commitment and service to ensure the solution fits the purpose and providing our wisdom on what will work best for you. Based in Manchester, We have been providing our services and expertise to local schools, businesses and organisations, and rewarded us with forming a lasting and trusting relationship with our partners. We thank you taking your time to recognising our expertise and for putting your trust in our abilities to deliver. Risks Analysis and feasibility assessments is always performed before deciding if a CRM system is required by the business and which is most suited to your specific business needs and limitations. CRM Consultants are responsible to ensure your decision will give you a return on investment. Due to the the Volatile nature of Information Technology and the constant flux of technology , data and customers requirements there is an 80% risk of I.T. projects failing. Many IT Managers try to take on the responsibility of deploying the CRM Solution but in most cases our CRM Consultants have to come to rescue the project. Therefore It is vital to involve CRM Consultants before considering which path you take so we can provide the most cost effective solutions available and ensure a successful CRM implementation that will guarantee a return on investment to see your company grow.
Our Ethics in the way we deliver Quality service and dedication to upholding the best interest of your company makes us stand out from our competitors. Our sole purpose is to provide an unbiased and objective consultation to help you come to a solution that guarantees your business a return on investment.
Most IT Consultancys offer a flat rate to their clients regardless of the scale and turn over of the company, which is unfavorable in respect to return on investment for our clients. We do not believe small and mid sized businesses, as well as public institutions should have to pay for consultancy overheads and we aim to maintain our loyal client base to see them through their growth and expansion.
Our History
Our certified team of CRM Consultants and Developers are all Computer Scientists and Microsoft Certified professionals with many years of expertise in providing Corporate CRM Solutions to British industries. We have witnessed the pitfalls of the majority of consultancies is mainly caused by a lack of flexibility and corporate red tape which is inconsiderate to small/Mid sized businesses especially in today’s given economic climate. A partnership with our clients is maintained and reflected through the support we provide. Unlike the countless consultancies who neglect their clients once the solution has been deployed, we have incoporated an ITIL structured approach to faults resolution which is proven be the most effective way to manage a helpdesk and resolve customer issues promptly.
Our Skills
Microsoft Certified Engineers
Certified Microsoft partners in Business solutions our consultants are fully qualified with the latest technologies to provide support and development.
CRM Development
Our development service provide further enhancements in delivering the solution that meets your specific business requirements.
Systems Integration
Integrate your existing systems and import your data seamlessly into your CRM Solution.
Business Intelligence
We provide tailored reporting and business intelligence for each of your company’s requirements and specifications in order to help you easily identify issues and on maximise performance.
Web Development
Our Web Based solutions allows staff you to run your business from any location.