Razwan – Microsoft Dynamics 365 CRM Consultant and Developer

Razwan CRM Consultant Microsoft Certified Trainer

Razwan is an independent Microsoft Dynamics Solution Architect and for the past 10 years has focused on delivering CRM solutions for SMEs and Public Sector. He is a fully Certified Microsoft technical consultant and the Author of ” Agile Strategies for CRM Success” as well as many technical blogs and guides for CRM Implementation strategies.

Razwan’s has been awarded Microsoft Dynamics Community Contributor and Moderator for providing consistent help and support to the Dynamics CRM community. A regular speaker for CRM user groups as well as CRM Saturday, Razwan has a very agile and results driven attitude for going above and beyond to help organisations gain maximum value whilst cutting down silos and streamlining business operations. He has involvement in every aspect of the CRM strategy from analysis and development to implementation and project management.

 

His Open source Contributions to Microsoft Dynamics include;

  • Autonumbering Plugin Solution to guarantee unique references
  • XRM Toolbox Plugins for Creating Attributes and Bulk Merging Duplicate Records
  • Activity Rollup Plugin
  • Postcode Auto Territory
  • Duplicate View & Merge
  • Complex Workflow Extention

Razwan works exceptionally well with developers and technical staff as well as end users, allowing your organisation and business users to adopt the skills & culture required to succeed in the digital age of productivity & customer experience. Providing training to upskill your staff to achieve a successful CRM implementation strategy, solution development and integration.

Technical Skills

Microsoft Dynamics CRM On Premise
Microsoft Dynamics CRM Online
Infrastructure / Implementation
CRM Customisation
CRM Development / XRM
CRM Training Instructor
Marketing Automation
Microsoft Dynamics CRM Online
Marketing Automation
CRM Customisation
CRM Development / XRM
Sharepoint

Background

The son of Manchester, the city that hailed the worlds first programmable computer, he graduated with a Degree in Computer Science and immediately began his career in CRM with Microsoft Gold Partners in 2006. Razwan has had the opportunity to develop the earliest Microsoft CRM Solutions as they evolved to become the powerfull solutions they are today. He has a progressively critical approach to detail ensuring the CRM solution are engineered for practical use and longevity. As well as implementing Microsoft Dynamics CRM Solutions for almost 10 Years, He has also familiar with Sage CRM, Salesforce, Act as well as ERP such as SAP , Nav and AX.

The reason for Razwan’s success is due to working from the ground up and having involvement in every aspect of CRM implementation and development. This level of insight has allowed him to mature organically into the expert his is today so he is able to provide accurate insights towards successfully implementing CRM solutions.

Industry Expertise

Razwan has primarily been responsible for CRM Implementations for Public Service Institutions and Financial Services. Due to the regulatory nature of these implementations, He is often brought in to Rescue and fix the issues left behind by previous consultancies from failing crm implementations.

Razwan Completed his Bsc in Computer Science at the University of Salford, and Masters at University of Manchester.

He is Microsoft Certified Professional, and More Importantly he has Acquired his Accreditations as a Microsoft Certified Trainer

  • Microsoft Dynamics CRM Applications
  • Microsoft Dynamics CRM Customisations
  • Microsoft Dynamics CRM Installation & Configuration
  • Microsoft Dynamics CRM Online Deployments
  • Microsoft Dynamics CRM Development
  • Microsoft SQL Server

Razwan is currently completing his Azure Architecture Accreditations.

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